About Hallmark Vending & Caffe Praego Coffee Company



Private ownership – with total commitment & flexibility through all levels of the business, all of whom work with a “Can Do Now” approach.Experience - in setting up contracts of any size & complexity & then maintaining long standing working relationships, delivering real value for money.Passionate service culture – through our committed & well managed teams.Exemplary service – through efficient service delivery & attention to detail at all times.Leading through example – through our significant involvement in Environmental & CSR issues, as well as working closely with local overseas communities who provide us with ethically produced products, including Fair Trade & Rain Forest Alliance.Look to the local community - & have an ethical attitude to staff employment.Encourage all levels of staff - to involve themselves in our Point Foundation Charity work, bringing team ethics & support into this very important area of the business.Investment in on-going Training through all levels & staff motivation with advancement available for all employees.Investment in IT – bringing in important systems to manage audit, create bespoke detailed Client management information, cost analysis, stock & cash control, & web based internal & external systems.Working with our Supply Partners – to ethically source & provide excellent quality products.Working with our Valued Clients - to deliver a bespoke service that meets their exact requirements.Hallmark was established in 1976 & is today recognised as one of the most successful vending wholesale businesses in the UK, with an unrivalled reputation for caring passionately about customer service, as well as offering total flexibility to meet every day business needs.The Company has a wide range of customers working in many different business sectors including B2B, airports (both landside & airside), education, hotels, theatres, coffee shops, Cafes, retail outlets, leisure sites, pubs, clubs, bars, casinos & holiday parks.Long standing customers include Heineken, Proctor & Gamble, BMW, HQ Theatres & Hospitality, Aspers Casinos, Bourne Leisure, Centre Parcs, Holiday Inn, Curzon Cinemas, Original Bowling to name a few.The business provides an extensive range of consumable & refreshment products on a wholesale basis, including our own Caffe Praego Coffee Company brand, which sources the highest quality Arabica coffee beans, direct from the co-operative plantations in Rwanda. Hallmark is also the UK distributor for a number of bespoke products including the Saharas Nuts brand.We provide next day delivery on all products, together with a dedicated customer service back up team that includes telephone sales & support, field engineers for repairs to nut dispensers & coffee machines, as well as Barista’s and account managers for onward staff training.The Company also has a passion for helping others and works very closely with the Point Foundation, a registered charity set up by Hallmarks Managing Director. The charity works with some 4500 children over 7 projects in Rwanda and Southern Africa, within the communities that grow Hallmarks tea, coffee and coco. The Company majors on environmental initiatives and leads the way in promoting and supplying ethically sourced products. More..... If you need furthur advice give us a call on 01483 678996 or Request a written quotation